This course covers the essentials of the coaching relationship and how to use coaching techniques during a support conversation. This will enable the delegates to stretch their clients’ thinking about their current situation or goal.

The course use some brief tools that can be integrated easily into support conversations. We aim to use interactive methods during the course, whether it is accessed virtually or face to face, so delegates can experience the benefits of coaching techniques themselves.

This training is suitable for managers, appraisers and team leaders with no formal training in mentoring and coaching who would like to learn new skills.